Privacy Policy

1. Introduction

This Privacy Policy describes how Zyminex ("we," "us," "our") collects, uses, and protects information when you visit our website or subscribe to our service. We are committed to handling your data with transparency and respect.

2. Information We Collect

We collect only the minimum information necessary to provide our service:

• Contact information: the WhatsApp number or email you use when subscribing or contacting support.
• Payment information: processed entirely by third-party payment providers. We do not store or have access to card details on our servers.
• Device information: device MAC address (where applicable) used solely to provision your subscription.
• Website analytics: aggregate, non-identifying data via Vercel Analytics. We do not use Google Analytics or third-party advertising trackers.

3. How We Use Your Information

We use the information we collect to:

• Provide, activate, and maintain your Zyminex subscription
• Process payments through our third-party payment partners
• Communicate with you regarding your subscription, support requests, and service updates
• Improve service performance and website experience

4. Data Sharing

We do not sell, trade, or rent your personal information to any third parties. Data is shared only with payment processors to complete transactions and with infrastructure providers (hosting, CDN) required to deliver the service reliably.

5. Cookies & Local Storage

We use only essential browser localStorage to remember your language preference across visits. We do not use tracking, advertising, or analytics cookies. No cookie consent banner is required as a result.

6. Data Security

We apply industry-standard security practices to protect your information from unauthorized access, disclosure, or alteration. All payment processing is handled by PCI-compliant providers.

7. Your Rights

You have the right to:

• Request access to personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent and cancel your subscription at any time
• Lodge a complaint with your local data protection authority (e.g., ICO for UK, CNIL for France, BfDI for Germany)

To exercise any of these rights, contact us via WhatsApp.

8. Data Retention

We retain account-related information only while your subscription is active. Following cancellation or expiry, personal data is deleted within 30 days unless retention is required by applicable law.

9. Children

Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, contact us and we will delete it promptly.

10. Changes to This Policy

We may revise this Privacy Policy periodically. The "Last updated" date at the top reflects when the policy was most recently changed. Continued use of the service after changes constitutes acceptance.

11. Contact

For any questions about this Privacy Policy or how we handle your data, contact us via WhatsApp at the number displayed on our homepage.